Returns, Exchanges & Refunds
What is your returns and exchange policy?
WHAT IS YOUR RETURNS & EXCHANGE POLICY?. We want you to be happy with your purchase. If something isn’t quite right, we’re here to help. Australian online purchases can be returned or exchanged in-store or by post. If returning your order by post, pl
What is your international returns and exchange policy?
WHAT IS YOUR RETURNS & EXCHANGE POLICY?. We want you to be happy with your purchase. If something isn’t quite right, we’re here to help. Once your return has been received and your refund processed, we’ll send you an email to let you know. If you’d l
Is it possible to exchange an item, and how do I proceed with it?
We want you to be happy with your purchase. If something isn't quite right, we're here to help. POSTTo request an exchange, please email [email protected] and include the below information for the item you'd like instead. Once we
What is the return postage address?
Attn: Customer Service Blowes Clothing 204 Summer Street ORANGE NSW 2800 AUSTRALIA
Do I need to pay for return shipping?
Yes. Return shipping costs are the responsibility of the customer. We recommend using a tracked or registered postal service, as we cannot accept responsibility for items that are lost or damaged in transit while being returned. Please note: Any taxe
Does Blowes cover return shipping costs for faulty products?
Yes. If your item is confirmed to be faulty, we'll cover the cost of return shipping. Simply include a copy of your postage receipt with your return, and the postage cost will be refunded to your original payment method once your return has been proc
Can I return my order in store?
Yes, eligible items can be returned at any of our store locations. Please bring the item along with your receipt, order confirmation, or other proof of purchase. To be eligible for a return, items must be in their original condition, unworn, unwashed
How long do refunds take?
Once your returned item has been received and your refund has been processed, you'll receive a confirmation email. Refunds generally take roughly 3-5 business days to reflect in your account; however, the time it takes for funds to appear in your acc
Can I withdraw my order as an EU customer?
If you're located in the European Union, you may have a legal right to withdraw from your online purchase within 14 days of receiving your order, unless an exemption applies. To request an order withdrawal, please contact our Customer Experience team