Is it possible to exchange an item, and how do I proceed with it?Updated a month ago

We want you to be happy with your purchase. If something isn't quite right, we're here to help.

• Exchanges are available within 60 days of purchase.
• Items must be returned in their original sale condition, unworn, unwashed, with all original tags attached and packaging included where applicable.
• Exchanges for online purchases can be made in-store or by post.
  
  

POST
To request an exchange, please email [email protected] and include the below information for the item you'd like instead.  

• style number
• size
• colour 

Once we receive your returned item, we'll process a new order for the replacement item. Any discounts applied to your original purchase will be honoured on the exchange. 

For peace of mind, we recommend using a tracked or registered postal service, as we cannot accept responsibility for items lost in transit.

Attn: Customer Service
Blowes Clothing
204 Summer Street
ORANGE NSW 2800
AUSTRALIA

IN-STORE
Take your item and a copy of our order confirmation in-store. Our team will be happy to assist with processing your exchange. If the preferred item is not in-stock, our team can assist with a store transfer. 

For additional assistance, please contact our friendly customer service team. We will be happy to assist you. 

Phone: (02) 6361 2064 (Monday–Friday, 9:00am–5:00pm)
Email: [email protected]