Australia
What are the shipping rates?
Please note: Oversized items will incur an oversized parcel surcharge of $35.00 per parcel, which is charged on top of the applicable shipping fee for orders below $150.00.
What is the oversized shipping surcharge?
Oversized items incur an additional $35.00 oversized parcel surcharge per parcel. This surcharge is applied in addition to the applicable shipping fee and helps cover the increased handling and shipping costs associated with larger items. We strive t
Which items are considered oversized?
R.M.Williams. Jekyll & Hide. Oran Leather
Will I have to sign for my delivery?
No. Our Standard Post and Express Post services do not require a signature upon delivery. For added peace of mind, you can select Signature on Delivery at checkout for an additional fee of $2.95. If this option is selected, someone will need to be av
How do I track my order?
Once your order has been dispatched, you'll receive a shipping confirmation email containing your Australia Post tracking number. You can use this tracking number to monitor your delivery and view the latest tracking updates via the Australia Post we
What are the shipping times?
Orders placed before 12:00 PM AEST (Monday–Friday) are processed and shipped the same day. Orders placed after 12:00 PM AEST, on weekends, or on public holidays will be processed and shipped on the next business day. SA, TAS & NT. Delivery times may
Tracking shows my order has been delivered, but I haven't received it. What should I do?
If your tracking shows your parcel has been delivered but you haven't received it, we recommend taking the following steps:. If you still can't locate your parcel after 24 hours, please contact our Customer Service team. We'll be happy to investigate