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Why is my payment not working?Updated a day ago

Sorry you’re having trouble completing your payment. There are a few reasons why a payment may not go through, including incorrect payment details, insufficient funds, or your bank declining or blocking the transaction.

We recommend double-checking your payment details and trying again. You may also wish to try a different payment method or contact your bank for further information.

If you’re still having trouble placing your order, please contact our Customer Service team and we’ll be happy to help.

Email: [email protected]
Phone: 02 6362 8866

Customer Service Hours
Monday–Friday: 9:00am–5:00pm
Saturday: 9:00am–1:30pm
Sunday & Public Holidays: Closed

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