I'm missing points, can you help?Updated a month ago

A loyalty account is required to earn and receive points. Points won't be allocated if:

• You weren't signed in to your loyalty account when placing your order.

• You didn't provide our store team with your loyalty account details (name, email address, or phone number) at the time of purchase.

• You placed your order using an email address that isn't linked to your loyalty account.

Please note: Points may not appear in your account immediately. Please allow up to 24 hours for your rewards balance to update before attempting to redeem your points.

If it's been more than 24 hours and your points still haven't appeared, please contact our Customer Service team or visit or call your local Blowes Clothing store. Be sure to have your order number or in-store receipt number handy. We'll review your account and ensure any missing points are added as quickly as possible.